Return & Refund Policy:
Lookzme The shopping cart is empty. Annulment of Order Up until they are processed and dispatched, all orders can be cancelled. It is impossible to stop the packaging and shipping process once it has begun. Refunds & Returns Within 14 days of receiving the goods, you must email support@lookzme.com to let us know if you do not want the merchandise. The item must be returned to our warehouse unopened and at your expense after the claim has been granted. If the item you received is damaged or inaccurate, you must send visual proof to support@lookzme.com within 14 days of receiving it. Upon acceptance of the claim, a reimbursement will be given; If the If the product’s packaging is harmed but the product itself is undamaged, you must make a claim directly with the shipping company. Lack of order. You must make a claim directly to the delivery carrier if a product is delivered (based on a tracking number update) but you did not receive the item. You have 14 days from the date of receipt to report the problem if you encountered any of the aforementioned situations. Unless otherwise specified, you concur that the product is considered delivered and satisfactory. Following situations do not qualify for full refunds: Your order doesn’t come because you gave us the wrong address; Your order doesn’t arrive because of extraordinary circumstances outside of our control (such being delayed by a natural disaster). How can I ask for a return, a swap, or a reimbursement? To start a return, exchange, or refund, please follow these instructions: Do you have any other queries? Contact us at support@lookzme.com at any time. Once the order return, exchange, or refund has been approved by us, the item The item must be unused and must be returned to our warehouse at your expense; you must include a tracking number; A replacement item will be dispatched after the tracking number is given (or after we receive the returned item), or a refund will be applied to the card or original payment method on file. Lookzme needs a tracking number for the returned item in order to mail a replacement or execute a refund for damaged or defective products. Do you have any other queries? Contact us at support@lookzme.com at any time.